What My Buyers and Sellers Are Saying!

(Translated by Google) Many thanks to Lourdes, a very professional agent who knows how to treat her clients very well. I received very professional service from her, and she was very patient and experienced. She helped me a lot. She is a very professional woman and speaks my language, Spanish. I am very grateful; she never gave up until we found the house I liked. I highly recommend her. She's a five-star woman. I highly recommend her. Thank you, Lourdes. God bless you. (Original) Muchas gracias a Lourdes que es una agente muy profesional y sabe muy bien tratar a sus clientes tuve un trato muy profesional y ella con mucha paciencia y con mucha experiencia me ayudó mucho es una mujer muy profesional y habla mi idioma el español estoy muy agradecido nunca se desesperó hasta ke ayamos la casa ke me gustó la recomiendo mucho una mujer con cinco estrellas la recomiendo mucho Gracias Lourdes Dios la bendiga mucho

Contacted Lourdes on a weekend to set up a showing. She scheduled us for Tuesday. I arrived at the unit to find out it did not have a key element that was advertised, which is off-street parking. I drove 2 hours to see this unit and when I explained to her that I needed parking, she shrugged and said "yeah it was a mistake, I think I updated the ad yesterday." What she didn't update was me, the person she had set an appointment with over the weekend when the ad had the wrong information. She also just sat on the couch instead of giving an actual tour of the unit. All around her behavior and attitude demonstrated she really didn't care one way or another about renting the unit, or my time or needs. Extremely unprofessional.

Working with Lourdes to buy my home was an amazing experience. She was incredibly patient, kind, and friendly throughout the entire process. As a first-time home buyer, I had a lot of questions and uncertainties, but she always took the time to explain everything clearly and make sure I felt comfortable and confident with every step. Lourdes truly made the whole process so much easier for me. She was always attentive, proactive, and genuinely caring — you can tell she really wants the best for her clients. I’m extremely grateful for all her help and support, and I would 100% recommend her to anyone, especially first-time home buyers. She made me feel safe and supported from start to finish.

I have been working with Lourdes Hernandez over 11 years and she has been my Realtor for every real estate move I have made - from leasing multiple investment properties to purchasing, and most recently selling both residential and commercial investments. Lourdes knows the Chicago market well inside and outside and brings unmatched professionalism, honesty, and drive to every transaction. She sold my commercial building in wicker park to well over asking and my investment property in Evergreen Park shortly after. what stands out most is her consistency and dedication. Lourdes treats every deal like it's her own and always delivers results. Reach out to her for your real estate needs.

Working with Lourdes has truly been one of the best real estate experiences I’ve ever had. She is incredibly kind, always patient, and consistently brings a positive attitude to every interaction. She never makes you feel rushed or pressured; instead, she takes her time to explain everything clearly and answer all your questions. Touring homes with her feels like being accompanied by a knowledgeable friend. Lourdes pays attention to every detail, even the things you might overlook, and gives you honest insights to help you make the best decision. She genuinely takes the time to understand your needs and finds the options that fit you perfectly. If you’re looking for someone trustworthy, professional, and truly caring, Lourdes is the best person to guide you through the process. I 100% recommend her.